Privacy Policy

Introduction

At Poplicious Sweets, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.

By using our website or placing an order, you agree to this Privacy Policy.

What Information We Collect

We may collect the following information:

Personal Details

• Name

• Phone number

• Email address

• Billing and delivery address

Order Information

• Cake pop order details (design, quantity, flavours, event date)

• Dietary or allergy information (if provided)

Payment Information

• Payments are processed securely via Stripe, PayPal, or Square

• We do not store full credit card details

Website Data

• IP address

• Browser and device type

• Pages visited and time spent on site

• Cookies and tracking technologies

How We Use Your Information

We use your information to:

• Process and deliver your cake pop orders

• Communicate with you about your order

• Respond to enquiries and provide customer support

• Send promotions or updates (only if you opt in)

• Improve our website and customer experience

Sharing Your Information

We may share your information with:

• Payment providers (Stripe, PayPal, Square)

• Delivery or courier services (if applicable)

• Authorities where required by law

We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies to:

• Remember your preferences

• Keep your cart active

• Understand how visitors use our site

You can disable cookies in your browser settings, but this may affect how the website functions.

Data Security

We take reasonable steps to protect your information, including:

• Secure (SSL) encrypted connections

• Protected data storage

• Limited access to authorised users only

Payments are handled securely by trusted third-party providers following industry standards.

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections if your information is incorrect

• Request deletion of your data (where applicable)

Marketing Emails
You can unsubscribe at any time using the link in our emails or by contacting us.

Contact Us

If you have any questions or requests about your privacy, please contact:

Poplicious Sweets
Email: poplicious_sweets@outlook.com
Location: Townsville, QLD

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Acceptance

By using this website or placing an order, you agree to this Privacy Policy.